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Do Not Call Policy

True Security ® respects the wishes of those customers and prospective customers who do not want to receive telephone solicitation calls. Accordingly, True Security policy forbids all representatives, including its employees from making telephone solicitation calls to any person who has:

Requested that True Security representatives not make such calls to their specified phone number(s).

  • True Security maintains a company-specific do-not-call list and will honor a request that a phone number be placed on this list within a reasonable time of the request. A request can be made by giving the phone number(s) to be added to the True Security do-not-call list via one of the following: 1) writing True Security at the address below; 2) telephoning True Security at the phone number below, or 3) notifying the True Security representative who placed the telephone solicitation call. This list will not be sold or shared in any way (except with a True Security subsidiary or affiliate) without the requester's prior express permission.
  • Allow up to 30 days for the phone number(s) to be entered on the True Security do-not-call list and I honored. After that, there should be no further telephone solicitation calls from any True Security representative. The phone number(s) will remain on the True Security do-not-call list for five years (or longer if required by applicable law), unless a request is made by the person to have the number(s) removed.
  • If a listed telephone number changes, a separate request must be submitted to have the new phone number(s) added to the True Security do-not-call list.

Put his or her telephone number(s) on the national do-not-call registry, state do~not-call list or True Security -specific do-not-call list, except as otherwise permitted by law.

True Security is responsible for training its employees or representatives and ensuring their compliance with applicable do-not-call rules. If True Security employees make telephone solicitation calls, they are provided training on do-not-call procedures, including, but not limited to use of the True Security do-not-call list.

Also, in compliance with federal rules (Code of Federal Regulations, Section 64.1200), we will mail a copy of this document in response to a consumer's request.

Telephone-sales rules typically allow companies to contact their own customers, even if those customers appear on the national or state do-not~call lists. Thus, we may still contact True Security customers for non-solicitation purposes, including billing, claims and other service-related matters. This helps to ensure that we give our customers the best possible customer experience.

We are committed to ensuring compliance with all applicable do-not-call laws and regulations. Any questions concerning the True Security do-not-call policy may be directed to:

True Security
1850 S 25th Ave
Broadview IL, 60155


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